All posts by Jim Russo

BizTips from SCORE – Healthy Cultures

BizTips from SCORE – Healthy Cultures What is a healthy work culture? Is it the physical environment, quality of leadership, benefits or the vibe? A healthy work culture is considered to be one where employees feel valued, safe, comfortable, and flush with opportunity for growth. Creating a healthy environment starts with best practices generated by ownership or leadership... Read More

New Final Rule: Independent Contractor Gets a Makeover

New Final Rule: Independent Contractor Gets a Makeover JANUARY 18, 2024 BY FOLEYFOLEYPC The Biden administration is finally getting its rule on what determines an independent contractor relationship. The Trump era rule, which was much broader, has been rescinded. In its place is a six part test, considering a “totality of the circumstances,” that will be more difficult ... Read More

BizTips from SCORE – Asking Great Questions

Part of communications is asking good questions that allow you to acquire the information you want or need to know. As a small business owner, you cannot be everyplace all of the time so you need to generate information from your team. In order to get good information we need to ask good questions. Consider the following tips to get the information you need to... Read More

BizTips from SCORE – Upping Your Customer Service Performance

This week I walked into a local supermarket and coming towards me was an employee wearing a monogrammed shirt and name tag. I smiled as I passed with no recognition, acknowledgment, or greeting. This set the tone for the entire engagement and it wasn’t good. My guess was that the employee wasn’t coached that great customer service begins and ends with them... Read More

Gift Barn – Arcade – Mini Golf

BizTips from SCORE – Conducting a Brand Audit

A brand audit is a check that evaluates your brand’s positioning in the marketplace. It examines your strengths and weaknesses and how to strengthen it. When conducting an audit there are essentially three elements: (1) internal branding – the brand’s values, organizational culture, and mission, (2) external branding – your logo, print and online marketing m... Read More

We Need to Talk About Workplace Violence, Still

SEPTEMBER 27, 2023 BY FOLEYFOLEYPC Much of what happens in life, also happens in the workplace. The good, the bad and the ugly–violence. In many states, overall violent incidents are up, and many episodes take place at work. What should an employer do? California is on the verge of enacting a bill requiring workplace violence prevention plans. As of ... Read More

The Pregnant Workers Fairness Act Breakdown

You Oughta Know: The Pregnant Workers Fairness Act Breakdown SEPTEMBER 18, 2023 BY FOLEYFOLEYPC Acting with uncharacteristic speed, the EEOC released proposed rules for the Pregnant Workers Fairness Act (PWFA), summarized here. Prior to the PWFA, pregnancy was not considered a disability under the Americans with Disabilities Act (ADA) and even som... Read More

BizTips from SCORE – Relationships

Making Work Relationships Work Good relationships at work are essential for a positive and productive work environment. The key ingredients to building relationships are: Trust – the most important of all Respect Empathy Time Give & Take One of the primary ways to create great relationships is to make a habit of giving more than you take. ... Read More

All posts by Jim Russo

BizTips from SCORE – Healthy Cultures

New Final Rule: Independent Contractor Gets a Makeover

BizTips from SCORE – Asking Great Questions

BizTips from SCORE – Upping Your Customer Service Performance

Gift Barn – Arcade – Mini Golf

BizTips from SCORE – Conducting a Brand Audit

We Need to Talk About Workplace Violence, Still

The Pregnant Workers Fairness Act Breakdown

BizTips from SCORE – Relationships

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